Logistics & Support
We ship from our distribution center in Otelfingen to our Swiss customers and to 21 East European countries with standards like just-in-time (JIT) or shipments within a Kanban system. All shipments are labeled for 100% traceability. Our customized logistics adjusts to your demand. We deliver our products in any quantity, to any location, to any time. We always act locally but think globally – your requirements come always first.
Use our logistics services to your advantage and utilize our wide range of standard and customized logistic and supply-chain solutions:
- Demand-driven inventory levels
- Specialized packaging for you production requirements – no minimum order quantities (MOQ)
- ESD-protected work-space
- ESD-protected packaging, compliant with JEDEC STD 625 and JEDEC J-STD 033B standards
- 24-hour delivery service anywhere in Europe
- Orders submitted until 3:00 pm will be shipped the same day
- Customized bar-code labeling (2D / 3D)
- 100% date-code traceability
Customer specific logistic concepts:
- Safety inventory or buffer stock
- Kanban-warehouse
- Consignment inventory
- Vendor-Managed-Inventory (VMI)
- Electronic data interface (EDI)
Or comprehensive technical support is broken down into three levels: telephone-support, on-site support e.g. training or installation and repair and calibration service. A team of experienced technicians and application engineers covers all support elements for you.